Product Manager
Company: Disability Solutions
Location: Phoenix
Posted on: April 26, 2024
Job Description:
Job Title:Product ManagerLocation:CityScapeWhat you'll do:The
Product Manager - Digital Payments is responsible for identifying,
launching, and maintaining innovative payments products delivered
through Western Alliance Bank's various channels inclusive of
mobile, on-line, and APIs. The Product Manager - Digital Payments,
reporting to a Senior Product Manager, will be responsible for the
identified introduction of new and emerging payment types, API
delivered payment services, and Real-Time Payments strategic
initiatives which include B2B, B2C, and C2B payments.. To
accomplish this, you will partner with Information Technology to
clearly articulate what capabilities should be developed or
optimized and why, drive the selected overall vision and product
strategy to a coherent whole, gain buy-in for investment in new
capabilities and work closely with internal and external delivery
resources to help determine best implementation methods and
schedule to deliver scalable solutions. This role will manage a
suite of products in various stages of the product lifecycle and
will be responsible for the profitability, viability,
sustainability, and future enhancements for this product suite.
Will conduct research, analysis, design, development, pricing,
vendor relationships, and implementation of new products introduced
as a part of the Digital and Payables Product Suite. Will help
create and implement business strategy development and delivery in
conjunction with business partners. The Product Manager - Digital
Payments will be responsible for effectively communicating with
Senior Leadership. This role will work closely with Marketing,
Sales, Operations, Legal, Compliance, Customer Service, IT, Project
Management, customers, external vendors/partners, and other
stakeholders through all phases of product development and rollout.
This position will report to the Senior Product Manager - Digital
Payments to create a current and future state strategic roadmap of
solutions.What we are looking for:
- Responsible for the full lifestyle management of assigned
products including development, maintenance, enhancements, and
exit
- Performs market research to monitor trends and make relevant
recommendations to product suite and pricing strategy
- Conducts research and analysis for the design, development, and
implementation of new products and modification and enhancements to
existing productsDevelop business cases, obtain approvals, monitor
results and effectiveness of service delivery, and perform ongoing
analysis as required
- Develop and distribute appropriate communication and
performance reporting to stakeholders and management
- Partner with Marketing and Training to develop a communication
strategy and implementation to customer facing employees
- Partner with Marketing, Operations, and Affiliate banks to
establish and review product pricing and product profitability
- Responsible for identification of new payments and commerce
products, services, capabilities, and use cases enabled by relevant
emerging technologies. Evaluates opportunities and makes
recommendations to leadership regarding new products, capabilities,
and services, and leads concept development and engagement of
appropriate delivery teams
- Work closely with engineers, designers, and leadership to
design & deliver products that advance the Western Alliance Bank
mission
- Research and stay ahead of new and upcoming technology in the
crypto space and build relationships with key community
members
- Prepare and maintain documentation related to the sales,
delivery, and implementation of assigned products
- Oversee the conversion of customers into new and existing
product linesCreate client feedback loops into the product
development lifecycle, incorporating client
- feedback into the development of product roadmaps and
initiativesServes as the liaison to the IT department for the
assigned products
- Responsible for ensuring product suite is compliant with
applicable banking laws and regulations
- Develop and apply understanding of performance, revenue, cost
drivers, and opportunities for improvement
- Deliver healthy product(s) profit margin and revenue growth for
assigned products
- Manage cross-enterprise matrixed teams for assigned products to
create and manage business cases, measure ongoing service levels
and profitability, and deliver an excellent customer
experience
- Develop and distribute appropriate communication to
stakeholders. Develop and distribute management reporting
- Stay current with consumer regulations and regulatory
compliance changesWhat you will need:
- Bachelor Degree is required, preferably in a Computer Science,
Information Technology, Engineering, Business or related
field.
- 5 years minimum, 10 years or more preferred experience in
Banking, Financial Services or Financial Technology industry
experience is required
- 5 years of direct experience in financial services product
management to include digital channels and payables, required
- Strong verbal and written communication skills
- Ability to project a professional demeanor when interacting
with vendors, customers, and leadership
- A combination of Product and Project Management experience for
large-scale and high impact initiatives
- Experience creating financial models, pricing, and business
cases
- Ability to multi-task and to manage competing priorities
- Strong documentation skills
- Conceptual / strategic aptitude required
- Prior experience with systems engineering preferred
- Knowledge and experience with client-facing API's and modern
data concepts
- Prior experience in developing and launching new digital
payment products inclusive of Zelle, Real-Time, and other instant
payment types preferred
- Cash management, digital banking, digital solutions, and
digital channels experience strongly preferred
- Experience working with innovative and emerging technology and
understanding of its current/potential impact on the traditional
banking space strongly preferred
- Experience working with client facing mobile and online
channels preferred
- Experience with vendor management requiredCompensation: Salary
range for new hires is generally $160,280.00 - $200,000.00 for New
York, NY. Salary amount is determined by specific job location. In
addition, the role may be eligible for annual bonus/incentives
earned and restricted stock.Benefits you'll love:We offer all the
important things you'd want - like competitive salaries, an
ownership stake in the company, medical and dental insurance, time
off, a great 401k matching program, tuition assistance program, an
employee volunteer program, and a wellness program. In addition,
you'll have the opportunity to bolster your business knowledge,
learning the ins and outs of how successful companies operate and
manage their finances, giving you invaluable hands-on experience to
help grow your career!About the company:Western Alliance Bank is a
wholly owned subsidiary of Western Alliance Bancorporation.
Alliance Bank of Arizona, Alliance Association Bank, Bank of
Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank
are divisions of Western Alliance Bank; Member FDIC. AmeriHome
Mortgage is a Western Alliance Bank company.Western Alliance
Bancorporation is committed to equal employment and will consider
all qualified applicants without regard to race, sex, color,
religion, age, nation origin, marital status, disability, protected
veteran status, sexual orientation, gender identity or genetic
information. Western Alliance Bancorporation is committed to
working with and providing reasonable accommodations for
individuals with disabilities. If you are an individual with a
disability and require a reasonable accommodation to complete any
part of the application process and/or need an alternative method
of applying, please email HR@westernalliancebank.com or call
602-386-2488. When contacting us, please provide your contact
information and state the nature of your accessibility issue. We
will only respond to inquiries concerning requests that involve a
reasonable accommodation in the application process.-- Western
Alliance Bancorporation
Keywords: Disability Solutions, Surprise , Product Manager, Executive , Phoenix, Arizona
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