Community Manager
Company: Aam1
Location: Phoenix
Posted on: May 9, 2024
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Job Description:
This position will offer flexibility to work from home after
successfully completing a 90-day training period!Are you dedicated
to delivering exceptional service? Are you interested in joining a
team that takes pride in constructing a high-performing culture
that empowers employees to work cohesively to reach their fullest
potential? You may have just found a perfect fit with AAM!Primarily
responsible for providing community management and effective
customer service to designated communities/homeowners through
in-depth knowledge of Covenants, Conditions and Restrictions
(CC&Rs) and management contracts.Position
Responsibilities:Read, review and have a strong understanding and
knowledge of Association governing documents, including but not
limited to CC&R's, Bylaws, Rules and Regulations, as well as
Arizona and federal statutes relating to Associations; Partners
with AAMs Management Team to ensure compliance.Interact with
homeowners, vendors and service providers on a frequent basis to
promote and maintain high quality customer service in both the
Association and AAM.Research, create and disseminate communications
to owners via newsletters, emails and the web regarding Association
activities and policies.Solicit, negotiate and execute contracts
for Association vendors and service providers.Prepare and submit
bid specs and work orders to vendors/service providers, as
needed.Plan, budget, advertise, execute and attend Association
events with Boards/Committees approval.Develop and implement
policies and carry out tasks assigned by the Board of Directors and
AAM.Review, analyze, and present monthly management/financial
reports to appropriate parties; identify, and work with accounting
to resolve, any discrepancies in reports.Research, prepare and
provide annual budgets to the Board of Directors; work with vendors
and other Association service providers to obtain accurate budget
data.Review, modify, code and approve Association
invoices.Schedule, organize and facilitate annual Board of
Directors meetings and other special meetings by providing
leadership and professional guidance as required by Association
policy and Arizona law.Interview, hire and train employees, as
needed. Coach AAM employees regarding job performance and
expectations; terminate employment relationships when
required.Exhibit a proactive approach to management; provide
leadership in planning future growth.Perform other duties as
directed.Knowledge, Skills and Abilities:Excellent interpersonal
skills: outgoing & communicative, socially oriented, poised,
effective in groups, articulate, persuasive in expression, strong
public speaker.Time Management: the ability to handle multiple
tasks simultaneously, establish priorities, and meet deadlines.High
attention to detail.Experience working with HOA's or other entities
that involved knowledge and enforcement of Governing
Documents.Exceptional organization and tracking skills.Ability to
function efficiently in a high volume, fast-paced
environment.Ability to proficiently utilize computer programs and
company database systems, including Microsoft office, internet and
e-mail systems.Ability to interact and work positively and
effectively with staff and residents at all levels.Ability to work
collaboratively and cooperatively within the department as well as
with other departments.Physical Demands and Work Environment:Must
be able to work evening and weekends as needed for meetings and
emergencies.Utilizing personal automobile for commuting to and from
assigned communities.Walking communities to inspect common areas
per management contract.Sitting and standing for moderate periods
of time.ExperienceRequired2 year(s): High school diploma or GED and
two (2) years of full time, paid professional experience as a
Community Manager/Property Manager including, proven customer
service with a strong emphasis on problem-solving, knowledge and
enforcement of governing documents, contract administration, vendor
management, meeting facilitation, in-depth knowledge of budgets,
financial administration and general accounting, preferably in the
HOA industry.EducationRequiredHigh School or betterLicenses &
CertificationsPreferredCMCACAASPCAAMby Jobble
Keywords: Aam1, Surprise , Community Manager, Executive , Phoenix, Arizona
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here to apply!
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