Chronic Acct Manager - NPWT
Company: Apria Healthcare Llc
Location: Phoenix
Posted on: May 9, 2024
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Job Description:
At Owens & Minor, we are a critical part of the healthcare
process. As a Fortune 500 company with 50+ facilities across the US
and 18,000 teammates in over 90 countries, we provide integrated
technologies, products and services across the full continuum of
care. Customersand their patientsare at the heart of what we do.Our
mission is to empower our customers to advance healthcare, and our
success starts with our teammates.Owens & Minor teammate benefits
include:Medical, dental, and vision insurance, available on first
working day401(k), eligibility after 30 days of employmentEmployee
stock purchase planTuition reimbursementDevelopment opportunities
to grow your career with a global companyABOUT THE COMPANYApria
Healthcares mission is to improve the quality of life for our
patients at home. We are looking for empathetic, thoughtful, and
compassionate people to meet the needs of our patients. Already an
industry leader in healthcare services, we provide home respiratory
services and select medical equipment to help our patients sleep
better, breathe better, heal faster, and thrive longer.JOB
SUMMARYThe Chronic Account Manager - NPWT is responsible for
selling Negative Pressure Wound Therapy (NPWT) and related services
in the assigned sales territory. This role works closely with
branch staff to focus efforts on increasing sales. In addition, the
Chronic Account Manager - NPWT will work with the Vice President of
NPWT to develop and execute specific strategies to achieve sales,
customer satisfaction, and profitability goals.ESSENTIAL DUTIES AND
RESPONSIBILITIESGenerates clinical demand, facilitates discharge of
patients from Acute Care settings.Conducts daily sales calls to
high potential case managers, doctors, wound care centers and other
sales targets in assigned accounts as determined by the Vice
President NPWT.Creates and maintains call plans to qualify new and
maintain existing referrals to grow the business.Enters call plan
and outcomes into the CRM system.Partners with the Vice President
NPWT to develop and execute specific strategies and tactics to
achieve sales quota, customer satisfaction and profitability
goals.Collaborates with case managers, payers, referral sources,
home health agencies and Apria intake staff to facilitate
discharges.Obtains supportive documentation for clinical and
financial patient care management and coordinates logistics of
equipment for home delivery with patients and branch staff.Provides
patient/caregiver initial education and documentation around usage
of equipment and/or supplies for wound care and other
therapies.Provides continuing education programs as needed to
on-site hospital and payer case managers.Communicates follow-up
information to case managers after patient discharge.Identifies and
develops strategic relationships within the institution that will
enhance patient care.Liaise with other Sales Reps and equipment
manufacturers.Identifies opportunities for improvement in patient
care.Participates in the institution's quality
assurance/performance improvement initiatives as requested.Performs
other duties as required.SUPERVISORY RESPONSIBILITIESN/AMINIMUM
REQUIRED QUALIFICATIONSEducation and/or ExperienceCurrent licensure
as a Registered Nurse or Licensed Vocational Nurse in appropriate
state of practice with at least 1 year of related
experience.ORCollege degree or previous relevant job experience
required.3-5 Years of Experience in selling service or commodity
products with demonstrated success.External sales experience
preferred.SKILLS, KNOWLEDGE AND ABILITIES Customer/Patient-Focused:
Starts with the customer/patient and works backwards. Invests the
time and energy to understand the customer/patients objectives,
then ties all activities directly to the achievement of those
objectives.Action-Oriented: Thrives as a self-starter who
proactively senses and responds to problems and opportunities and
requires minimal supervision.Collaborative: Loves teamwork.
Colleagues love having them on their team. Works well across
functions and groups.An Effective Communicator: Writes and speaks
clearly, concisely and with a spirit of partnership. Actively
informs and inspires with messaging. Speaks plainly and is
transparent with business colleagues.Energetic & Passionate:
Passion and energy for health and well-being is deeply founded in
their desire to help others and to be a positive role
model.Relationship Builder: Excel in getting people involved and
building a network of contacts that allow them to multiply their
influence on the organization.Certificates, Licenses, Registrations
or Professional DesignationsMust possess a valid and current
drivers license and auto insurance per Apria policy; may be
required to drive personal vehicle.Computer SkillsIntermediate
skills in Access, Excel, PowerPoint, MS Project, Visio,
WordLanguage SkillsEnglish (reading, writing, verbal)Mathematical
SkillsIntermediate level mathematical proficiency, with a strong
ability to understand, interpret and develop spreadsheet
data.PHYSICAL DEMANDSWhile performing the duties of this job, the
employee uses his/her hands to finger, handle or feel objects,
tools or controls; reach with hands and arms; stoop, kneel, or
crouch; talk or hear. The employee uses computer and telephone
equipment. Specific vision requirements of this job include close
vision and distance vision. Must be able to travel by plane and
automobile (if applicable).WORK ENVIRONMENTWhile performing the
duties of this job, the employee rarely is exposed to fumes or
airborne particles, toxic or caustic chemicals. The noise level in
the work environment is usually low to moderate.The physical
demands and work environment characteristics described above are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.OTHER INFORMATIONThe essential duties and
responsibilities, physical requirements, and work environment
described above are representative of those typically required for
this position but may vary depending on staffing and business needs
at specific locations. The inclusion or omission of a specific duty
or physical requirement is, therefore, not determinative of whether
that function is essential to a specific individuals position.
Reasonable accommodation will be provided to assist or enable
qualified individuals with disabilities to perform essential
functions.PLEASE NOTE: This is a remote position which is US-based.
This role requires individuals to physically reside and work within
the United States. Company systems and equipment are monitored for
security and other purposes and removal of Company equipment
outside of the United States is not permitted without prior
authorization.If you feel this opportunity could be the next step
in your career, we encourage you to apply. This position will
accept applications on an ongoing basis.Owens & Minor is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, sex, sexual orientation, genetic information,
religion, disability, age, status as a veteran, or any other status
prohibited by applicable national, federal, state or local law.by
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Keywords: Apria Healthcare Llc, Surprise , Chronic Acct Manager - NPWT, Executive , Phoenix, Arizona
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