Wireless Sales Expert - Surprise, AZ
Company: Consumer Cellular
Location: Surprise
Posted on: April 26, 2024
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Job Description:
Wireless Sales Expert - Surprise, AZ (240065)At Consumer
Cellular, we are redefining Retail!Consumer Cellular is focused on
going above and beyond to ensure that customers have everything
they need and nothing they don't! This commitment is anchored in
our desire to truly have a relationship with customers that feels
more like a partnership. You know what, it is more like a
friendship - can we call you our friend?A friendship requires the
ability to connect and be available when something goes wrong or
when you just need someone to give an extra hand of help. We are
proud to be launching our Consumer Cellular Retail Stores in your
community. This is a place where you can stop by and check out the
latest wireless products, services and just visit with your friends
at Consumer Cellular.Job SummaryConsumer Cellular is currently
looking to build a team of incredible relationship builders,
conversation havers' and wireless technology lovers. A key member
of this team is our Mobile Advisor who is responsible for working
directly with our customers by listening to their needs and
ensuring we provide a product-based solution. Our Mobile Advisor
are motivated by delivering a world-class experience where the
customer leaves with a smile on their face and a working phone in
hand.The starting wage for this position is at least $17/hr plus
commission. We have part-time and full-time opportunities.What You
Do in this RoleBrand Ambassador - While orange is our color, we are
best known for our outstanding customer service. You will ensure
the center is comfortable, welcoming, and always open for our
guests when needed. We encourage bringing your authentic self to
work, each day, in such a way that it reflects our core value of
Happy Employee - Happy Customer.Relationship Builder - You will
have the opportunity to build relationships with guests, team
members, and field leadership. Building a relationship requires you
to be an active listener, solution-finder, and conversation
initiator.Product and Services Enthusiast - You will receive
world-class training on our products and services and you will be
able to translate technology into real-world conversations. You
will be able to explain a SIM card with the same clarity as how you
would explain making a PB&J sandwich. You will also attend
meetings, training, and connections where you can ensure you have
all the knowledge needed to take the best care of guests.Account
Management - You are responsible for setting and being available
for customer appointments. You will be an investigator and problem
solver when it comes to reviewing customers' accounts and finding
the best plan and offers for the customers. You also understand
that record keeping is vital and are diligent in documenting
customers' accounts with notes and details.What You Need to Win in
this RoleEducation and Skills:High school diploma, or equivalent
experience is required.Positive attitude and ability to make
customer feel like the priority.At least 6 months of customer
service experience.Experience for operating a POS system and
ensuring accurate transactions.Proficient with MS Office suite of
products (Word, Excel and PowerPoint).Ability to effectively
communicate in both Spanish and English is preferred.Schedule and
Attendance:Flexibility to work weekends.Retail Store is open 7 days
a week. Hours will vary between 10am to 7pm most days (We have part
time and full time opportunities).Physical Requirements:Physical
ability to perform tasks that may require prolonged bending,
stooping, reaching, twisting, lifting, pushing, pulling, walking,
standing and moving items.Requires the ability to move around the
store, assist customers and maneuver merchandise when
necessary.Pre-employment background check and drug screen is
required. #RTL2024Primary Location: United
States-Arizona-SurpriseJob: Retail AssociatesSchedule:
Full-timeTravel: NoJob Posting: Apr 24, 2024Unposting Date: Apr 30,
2024
Keywords: Consumer Cellular, Surprise , Wireless Sales Expert - Surprise, AZ, IT / Software / Systems , Surprise, Arizona
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