Sterling Grove Golf and Country Club in Surprise, AZ is excited
to announce the opportunity of General Manager. This role directs
and oversees all aspects of club or facility including its
activities and relationships between members, guests, and
associates. Troon is seeking a candidate who will remain highly
focused on providing superior service for members, while optimizing
the facilities financial performance.
-Prepares and monitors annual budget, revenue goals and expenses as
well as generating various (weekly, monthly, etc.) business volume
-Monitors monthly and other financial reports/statements on a
daily, weekly and monthly basis for the facility and takes
effective corrective action when necessary.
-Works alongside owner representatives to ensure club success.
-Establishes basic personnel policy, initiates and establishes
basic personnel policy, initiates and monitors policies relating to
personnel actions and training along with professional development
-Ensures all Human Resources procedures and policies are followed
by management staff.
-Develops, maintains and administers a sound organizational plan
and initiates improvements as necessary.
-Oversees the care and maintenance of all the facility's physical
assets and each individual facility.
-Strong emphasis properly managing Food & Beverage department
-Implements policies and procedures for multiple departments,
including compliance of all company standards relating to quality
of products and services.
-Responsible for interviewing, hiring, training, planning,
assigning, and directing work, evaluating performance, rewarding,
and disciplining associates; addressing complaints and resolving
-Directly manages department members that may include, but is not
limited to: Director of Golf, Golf Course Superintendent,
Membership Director, Director of Engineering, and Food & Beverage
-Assures that effective orientation and training are given to each
new associate. Develops ongoing training programs.
Bachelor's degree (BA) from four-year college or university; or one
to two years related experience and/or training; or equivalent
combination of education and experience. (Multi-course facilities
may require more experience.)
Regularly stands, walks and sits. Occasionally may climbs,
balances, stoops, kneels, crawls, crouches, tastes or smells.
Regularly uses hands to finger, feel or handle, reaches with arms
and hands, talks or hears. Occasionally lifts up to 50 pounds.
Occasionally works in outdoor weather conditions. Noise level is
Class A member of PGA/LPGA member
Job Knowledge, Skill, and Ability Preferences:
-Ability to read and speak English may be required in order to
perform the duties of the job (e.g. the associates may be required
to communicate with English speaking customers or co-workers, the
manuals for the equipment the associates may use are in
-Knowledge of Microsoft Office applications.
This job description is not an exclusive or exhaustive list of all
job functions that an associate in this position may be asked to
perform from time to time.