Director, Bank Agile Product Management - Payments Enablement
Company: USAA
Location: Phoenix
Posted on: May 2, 2024
Job Description:
Why USAA?Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we
all share in the mission to give back to those who did. We're
working as one to build a great experience and make a real impact
for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityWe are currently seeking a
talented Director, Agile Product Manager (APM) - Payments
Enablement to lead a product team of 4-5 individuals. The APM is
responsible for leading and delivering the deposit holds strategy,
facilitating risk management/mitigation activities across payments
product teams, and will work to establish a centralized payment
limits governance structure.Successful candidates will use prior
experience delivering products in an agile environment, managing
governance processes, and familiarity with funds availability
strategies, regulatory environment, and risk management
practices.We offer a flexible work environment that requires an
individual to be in the office 4 days per week. This position can
be based in one of the following locations: San Antonio, TX, Plano,
TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake,
VA or Tampa, FL. Relocation assistance is not available for this
position.What you'll do:
- Leads an agile team(s) assigned to developing solutions for
implementing the Bank's business objectives aligned to the
department and company strategy.
- Responsible for crafting and implementing policies and
processes for delivering agile methodologies that will meet
business results and are aligned to strategic business objectives
and required outcomes. Accountable for Team-of-Teams level
Objectives and Key Results (OKRs), as well as team-level OKRs;
empowers teams within the Bank to deliver business outcomes against
their OKRs.
- Manages project assignments and prioritization of work for
Agile teams. Oversees deliverables to ensure they are progressing
in a timely manner and are aligned to objectives. Makes data driven
decisions as needed related to funding and resource
allocation.
- Leads positive team dynamics, encourages collaboration and
drives achievement of goals and OKRs. Ensure assigned Bank projects
are completed within financial regulatory and compliance policies
and that risk issues identified are mitigated as required.
- Applies expert knowledge and removes escalated impediments to
the team's success and assists in conflict resolution, issue and
dependency management.
- Coordinates, coaches, supports and guide leaders and teams in
Agile principles, values and practices.
- Maintains stakeholders informed of project status to include
Senior Leaders. Builds consensus with alliances across the
organization.
- Assesses, uses, and partners with external resources and
partners to meet agreed upon expectations.
- Shares information about the portfolio's output and direction
with other Team of Team Leads and collaborators to ensure alignment
across the organization.
- Builds and is responsible for a team dedicated to excellence
through recruiting, developing, retaining, coaching, guiding,
performance management and managerial activities.
- Has full management responsibility for some members of the
Agile team, e.g., Product Owner from their own business area,
including responsibilities for hiring, firing, development and
providing input on compensation decisions.What you have:
- Bachelor's degree; OR 4+ years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree.
- 8+ years' experience in product development, process
improvement, project delivery, or business/requirements analysis to
include 2+ years of that experience within a financial services
organization.
- 3+ years of direct team leadership experience or leading large
matrixed, cross-functional teams.
- Experience in marketing, strategy, digital, process, or user
experience design within a financial organization.
- Agile Scrum best practices and experienced being a product
owner for a scrum team
- Knowledge and experience of multiple technical software
delivery methodologies such as Agile, and SAFe.
- Experience analyzing business requirements, process flows and
use cases to identify opportunities to streamline business
processes in accordance with risk management framework and
regulatory requirements.
- Experience in analyzing business requirements to drive
decisions and streamline business processes in accordance with risk
management framework and regulatory requirements.
- Comprehensive experience in applicable banking regulatory and
compliance policies.What sets you apart:
- Master's Degree in Business, Finance, or related
discipline
- Experience with deposit holds and/or payment limits in a medium
to large sized regional or national financial services
institution
- Understanding of risk management principles, processes
including process risk assessment, building or modifying governance
and oversight processes, performance reporting, and linkage to key
risk indicators and risk statements
- Demonstrated experience handling multiple stakeholders,
accountability for deliverables, and high quality execution of
work
- Demonstrated experience delivering new or modified
products/services in an agile environment
- US military experience through military service or a military
spouse/domestic partnerThe above description reflects the details
considered necessary to describe the principal functions of the job
and should not be construed as a detailed description of all the
work requirements that may be performed in the job.What we
offer:Compensation: USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market data of the position. The actual salary for
this role may vary by location. The salary range for this position
is: $138,230 - $264,200.Employees may be eligible for pay
incentives based on overall corporate and individual performance
and at the discretion of the USAA Board of Directors.Benefits: At
USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on USAAjobs.com.Applications for this position
are accepted on an ongoing basis, this posting will remain open
until the position is filled. Thus, interested candidates are
encouraged to apply the same day they view this posting. -USAA is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: USAA, Surprise , Director, Bank Agile Product Management - Payments Enablement, Executive , Phoenix, Arizona
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