Customer Service Representative-Temporary/Seasonal
Company: Maricopa County, AZ
Location: Phoenix
Posted on: April 24, 2024
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Job Description:
Posting Date
04/11/24
Application Deadline
05/12/24
Pay Range
$17.00/hour
This position is eligible for overtime compensation for all hours
worked over 40 in the designated workweek.
Please note that this position provides temporary, seasonal support
through December 2024.
Job Type
Unclassified
Department
Call Center
About the Position
Looking for a great opportunity to learn about County departments
as well as help the community with their questions? Consider being
an Office Assistant/Customer Service Representative for the STAR
Contact Center.
As a Seasonal Customer Service Representative, you will be the
first impression to the citizens of Maricopa County. It will be
your knowledge that will guide callers in being the first contact
resolution for our offices. You will help assist in answering
calls, answering questions, and transferring calls when necessary,
some data entry. This is a great entry-level opportunity to learn
how Maricopa County works.
ome unique values of this position include:
The mission of the STAR Contact Center is to provide knowledgeable,
courteous, and efficient information to all incoming telephone
questions to the Recorder, Elections, Assessor, and Treasurer
offices and to assist callers that call the County Switchboard.
With access to these multiple offices and their data, the Contact
Center Representatives can answer nearly every question in a single
call. Bilingual agents are also available.
The Assessor's Office prides itself on providing property
assessments that uphold fairness and equity for Maricopa County
property owners and residents. They are leading the industry with
integrated, state-of-the-art appraisal systems and seeking the best
and brightest to join the team!
Proud to Offer
This position is in an office setting and will require sitting for
long periods of time.
Selection Procedure
Maricopa County is an equal opportunity employer.
Apply Now!
Keywords: Maricopa County, AZ, Surprise , Customer Service Representative-Temporary/Seasonal, Hospitality & Tourism , Phoenix, Arizona
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