Membership Sales Specialist
Company: Alta Gilbert
Location: Gilbert
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: Job Title:
Membership Sales Specialist (MSSP) Reports to: General Manager
Location: Alta Climbing - Gilbert Job Type: Part-Time (Full-time
based on availability) Hours: 15-35 hours per week* Must have
Weekend and Evening Availability (4-9pm Weekdays, 10am-4pm
Weekends) About ALTA Climbing: Alta Climbing is Gilbert's premier
indoor climbing gym, dedicated to fostering a vibrant and
supportive community built on a foundation of passion for climbing
and an active, happy lifestyle. We live by our core values:
Attitude is Altitude, Live by Example - Integrity, Together We
Climb Higher, and Active Happy Lifestyle - Community. We are
committed to providing a safe, clean, and welcoming environment for
all our members and guests. About the Role: As a Membership Sales
Specialist at Alta Climbing, you will be an enthusiastic and
knowledgeable ambassador for our gym. You will be responsible for
driving membership sales, providing engaging tours to prospective
members, building strong member relationships, and promoting our
retail offerings. Your passion for climbing and exceptional
customer service skills will be key to creating a positive and
welcoming environment that encourages individuals to join and
thrive within the Alta community. What You’ll Do: Ensure all
prospective members understand the safety guidelines and benefits
of climbing in a controlled environment. Accurately communicate
membership terms and conditions. Create an engaging and exciting
experience during tours, showcasing the fun and rewarding aspects
of climbing. Enthusiastically share your passion for climbing with
potential members, fostering a playful atmosphere. Maintain a
professional appearance and represent Alta Climbing with pride.
Effectively communicate the value proposition of Alta memberships
and services, maintaining a high standard of conduct. Handle sales
transactions accurately and efficiently. Follow up with leads in a
timely and professional manner. Identify opportunities to promote
memberships and retail products, taking initiative. Anticipate the
needs of prospective and current members and provide relevant
information proactively. Stay up-to-date on gym programs, events,
and retail inventory. Build genuine connections with prospective
and current members. Provide exceptional customer service and
address member inquiries and concerns effectively, demonstrating a
personable approach. Foster strong member relationships to
encourage retention and engagement. Develop a strong understanding
of our retail products to assist members with their purchases. Who
You Are: A ttitude - Maintain a positive one L ive by example –
always show integrity; keep yourself and others accountable; T
ogether we can climb higher – Lift those around you; A ctive
healthy and happy lifestyle; Requirements: Qualifications: Proven
sales experience with a track record of achieving targets.
Excellent communication, presentation, and interpersonal skills.
Strong product knowledge and the ability to articulate benefits
effectively. A positive and enthusiastic attitude with a passion
for climbing or an active lifestyle. Ability to build rapport and
establish trust with individuals. Strong organizational and time
management skills. Experience with point-of-sale (POS) systems is a
plus. Must be reliable and punctual. Availability to work flexible
hours, including evenings and weekends, may be required. Benefits:
Competitive salary: Starting at $16-$20/hr (Based on Industry
Experience) Monthly Commission Complimentary Gym Membership for
Staff Discounts on Retail Gear Dynamic and passionate work
environment: Be part of a team that shares your love for climbing
and is dedicated to creating an exceptional experience for
everyone. Growth opportunities: Advance your career with ongoing
training and development programs. Accrued PTO (Full-Time Staff)
Medical/Dental/Vision Benefit Options (Full-Time Staff) Employee
Conduct: Alta employees are responsible for following rules of
conduct based on honesty, good taste, fair play, courtesy, safety,
and professionalism when interacting with co-workers, customers,
and vendors. This is a “safety sensitive” position and requires the
employee to be drug free. Pre-employment drug tests will be
performed for all employees. Violations will result in
non-compensated suspension or dismissal. If you are passionate
about climbing, enjoy interacting with people, and are committed to
providing exceptional customer service, we encourage you to
apply!
Keywords: Alta Gilbert, Surprise , Membership Sales Specialist, Sales , Gilbert, Arizona
